{"id":438,"date":"2020-07-22T13:33:47","date_gmt":"2020-07-22T11:33:47","guid":{"rendered":"https:\/\/masdosdecarisma.com\/?page_id=438"},"modified":"2025-12-01T18:01:27","modified_gmt":"2025-12-01T16:01:27","slug":"preguntas","status":"publish","type":"page","link":"https:\/\/masdosdecarisma.com\/en\/preguntas\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"
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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I contact you?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

En la secci\u00f3n \u00abContacto\u00bb de la web tienes una direcci\u00f3n a la que enviar cualquier duda que tengas y te responderemos lo antes posible.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does it take for an order I have placed on the website to arrive?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Orders take about 24-48 hours to process. After this time the shipment is made which can take between 48 and 72 hours to reach the destination if it is mainland Spain.<\/p>

For orders to other locations the time may be longer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there free shipping?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Los pedidos superiores a 70\u20ac disponen de env\u00edo gratuito a Espa\u00f1a peninsular.<\/p>

Los pedidos superiores a 90\u20ac disponen de env\u00edo gratuito a pen\u00ednsula, Baleares, Canarias, Ceuta y Melilla.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I need to pay customs?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If your order is shipped outside the European Union, it may be subject to customs clearance. The customer must pay this additional cost.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tProduct has been damaged in shipping<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

El cliente puede devolver el producto siempre y cuando no hayan transcurrido 14 d\u00edas h\u00e1biles a partir de la fecha de recepci\u00f3n del pedido y est\u00e9 sin desprecintar. Contacta con nosotros a trav\u00e9s de nuestra direcci\u00f3n de correo para tramitar la devoluci\u00f3n.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tReturns<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The customer can return an article as long as it is not past 14 working days from the date of receipt of the order and is unsealed and in perfect condition. The costs of the return will be paid by the customer.<\/p>

The customer assumes ownership of the returned product until it is received at the return address. We advise the customer to return the goods by registered mail or transport agency with an insurance for the value of the product. This insurance will be necessary in case of loss or damage to the goods by the transport company.<\/p>

Contact us through our form on the Contact page.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

\u00bfC\u00f3mo puedo ponerme en contacto con vosotros? En la secci\u00f3n \u00abContacto\u00bb de la web tienes una direcci\u00f3n a la que enviar cualquier duda que tengas y te responderemos lo antes posible. \u00bfCu\u00e1nto tarda en llegar un pedido que he hecho en la web? Los pedidos tardan unas 24-48 horas en procesarse. Tras este tiempo se […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-438","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/masdosdecarisma.com\/en\/wp-json\/wp\/v2\/pages\/438","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/masdosdecarisma.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/masdosdecarisma.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/masdosdecarisma.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masdosdecarisma.com\/en\/wp-json\/wp\/v2\/comments?post=438"}],"version-history":[{"count":3,"href":"https:\/\/masdosdecarisma.com\/en\/wp-json\/wp\/v2\/pages\/438\/revisions"}],"predecessor-version":[{"id":2425,"href":"https:\/\/masdosdecarisma.com\/en\/wp-json\/wp\/v2\/pages\/438\/revisions\/2425"}],"wp:attachment":[{"href":"https:\/\/masdosdecarisma.com\/en\/wp-json\/wp\/v2\/media?parent=438"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}